Problems Viewing RCC Online Sermon Instructions

 

If you are having problems viewing any of RCC's sermon's online then just follow these instructions below and that should solve the problem.

 

Download (and run) the Uninstaller: 

- http://kb2.adobe.com/cps/141/tn_14157.html

 

Then, restart your computer and install the update:

- http://get.adobe.com/flashplayer

 

           

Also, try a "cache clear" and "temp file clear" within your browser.

It's just a spring-cleaning issue.

 

If you are using Firefox 3.6 or later, go to Tools and select "Clear Recent History", and make sure that the tab "Time Range to ClearÓ is set to EVERYTHING. Then you'll want to select 'Details' and make sure ONLY  ÒcacheÓ is selected.  Then hit OK.

 

If you are using, Internet Explorer 7 or later, select Tools and click on "Delete Browsing History" and ONLY select the ÒTemporary FilesÓ section to delete.

 

If you are running on Mac OSX Safari, select the Safari tab at the upper left side of the screen and scroll down to ÒEmpty CacheÓ. Select that and you should be good to go.

 

The reason this is happening is because when you play a video, your computer loads the video ahead of the time (buffering). So when you are watching the first minute of video the fifth minute may be what is loading. The video is saved to the temporary Internet files folder; if the folder is full it will only load in part of the video before it canÕt load any more. When playback catches up to that point (say the 5th minute) then you can't watch any longer.

 

I hope this helps you.

If this still does not fix your problem please do not hesitate to email me with any questions.

 

Karina Lopez

karina@rivertown.cc

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